Support desk online · Sheikh Mujib Road, Chattogram
● REC · CAM 01 · Chattogram · August 2026
CCTV ShieldPro designs, installs and maintains surveillance systems for homes, shops, offices, factories and apartment buildings. We survey your premises first, recommend only the cameras you actually need, run tidy cabling, and set up clear playback on your phone before we leave.
Survey checklist
Equipment we install and service
HikvisionDahuaUniview (UNV)EZVIZImouTP-Link VIGISeagate SkyHawkWD Purple
Monitor wall · six services
Most camera problems we get called for in Chattogram trace back to a rushed installation: a camera facing into the sun, a cable run on the roof without conduit, or a hard disk that only holds four days. We handle the whole job ourselves — planning, supply, installation, configuration and after-sales support — so there is one responsible team from start to finish.
CH 01
Turbo-HD and HDCVI camera systems on a DVR — a proven, budget-friendly choice for shops, homes and small offices that need clear 2MP to 5MP footage.
CH 02
PoE network cameras with sharper detail, colour night vision and smart detection. Ideal for multi-floor buildings, factories and anywhere you plan to expand.
CH 03
We configure the app on every phone you choose, set user permissions, and show you how to find and download a clip in under a minute.
CH 04
Card, fingerprint or face-recognition door access and video intercoms that tie into your camera system for one clear record of who came in.
CH 05
Blurry picture, no signal, hard disk full, or cameras installed by someone else? We diagnose, repair and upgrade existing systems of any brand.
CH 06
Scheduled cleaning, health checks, firmware and storage review, with priority call-outs — so your system is recording on the day you actually need it.
Installation standard
A camera is only as useful as the picture it records on the worst night of the year. That is why every ShieldPro installation follows the same written standard, whether it is a two-camera flat in Khulshi or a 48-camera garment unit in the export zone.
We mark every camera position with you before drilling, test each angle on a monitor, and hand over a simple layout sheet that shows which channel covers which area. If something is ever moved, you and our technicians know exactly how it was set up.
How a job runs
We quote before we install, and the price we quote is the price you pay. If the survey shows you need fewer cameras than you expected, we will tell you — a good layout of six cameras beats a careless one of ten.
01
A technician visits, walks the premises with you and notes positions, cable routes and power. No charge and no pressure.
02
Within 24–48 hours you receive a camera plan and an itemised quotation in taka — every camera, cable and accessory listed.
03
Most homes and shops are finished in one day; larger sites are scheduled floor by floor to keep your business running.
04
We test every channel, set up the app, train your staff and register your warranty. Our support line stays one call away.
Remote viewing
Remote viewing is where many installations fall short. We configure the recorder for smooth playback on a normal home or office internet connection, create separate logins for owners and staff, and turn on alerts only for the zones that matter, so your phone is not buzzing every time a cat walks past.
For shops and factories, we can also set up a dedicated monitoring screen at the front desk or in the owner’s office, with a layout you can read at a glance.
Who we work with
A pharmacy on CDA Avenue and a warehouse in Pahartali need very different systems. We plan around how people move through your space, what you need to prove if something goes wrong, and how long you need to keep the footage.
Door, stairs, parking and roof access — discreet cameras and a simple phone app for the family.
Counter, cash drawer, aisles and entrance, with clear faces at the door.
Reception, server room and entry points, with access control for staff areas.
Gates, production floors, stores and loading bays on scalable IP systems.
Lobby, lifts, basement parking and boundary walls for owners’ associations.
Long-range and night-vision cameras for yards, racks and dispatch.
Gates, corridors and common areas, planned with privacy in mind.
Reception, dispensary and stock rooms with restricted playback access.
Service area
Our office and store are at RF Johra Tower on Sheikh Mujib Road, a short drive from Agrabad, the port area and the city centre. From here our installation teams cover the whole metropolitan area and the main industrial belts around it.
AgrabadHalishaharNasirabadGEC & PanchlaishKhulshiChawkbazarMuradpurBahaddarhatPahartaliPatengaEPZ & BandarKalurghatOxygen & BayezidSitakunda (on request)
Outside the city? Larger projects in Feni, Cox’s Bazar and the Karnaphuli industrial zones are scheduled on request — call us to discuss.
Our commitments
Every camera, metre of cable, connector and labour charge is listed. No lump sums, no hidden ‘miscellaneous’.
We supply products through authorised distribution channels, with the manufacturer’s warranty passed on to you.
Conduit, clips and labelled cables. We clean up after ourselves and leave the site as we found it.
A named support line, remote help for app issues, and on-site visits when a remote fix is not enough.
Common questions
Straight answers to the questions we hear most often. Anything else, the support desk is happy to help.
Most single-unit shops in Chattogram are well covered with four cameras: one on the entrance at face height, one over the counter and cash area, and two covering the floor and stock. Larger showrooms usually need eight. The survey will tell you exactly.
A DVR with HD analogue cameras is economical and reliable for smaller sites. An NVR with IP cameras gives sharper images, smarter detection and easier expansion. We explain both honestly and recommend based on your budget and building.
That depends on the number of cameras, resolution and hard disk size. We size storage for the number of days you ask for — commonly 15 to 30 days — and show you the calculation.
Yes. With a stable internet connection at the site, you can view live and recorded footage from anywhere through the manufacturer’s app, which we set up and test with you.
Yes. We repair, clean, relocate and upgrade systems of all major brands, whoever installed them.
Response desk · Chattogram
Tell us your address and a convenient time. A ShieldPro technician will visit, walk the site with you and send a written camera plan and quotation — free, with no obligation. Or call +880 1979-234342.
